Support & FAQs

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We respond within 24 hours, with an average response time of 26 minutes.

How do I activate Hemingboard? back to top

1. Settings
2. General
3. Keyboard
4. Keyboards
5. Add New Keyboard...
6. Hemingboard
7. Done.
8. Consider making Hemingboard your default keyboard.

How do I use Hemingboard? back to top

1. Hold the "globe"
2. Choose "Hemingboard"
3. Type something & tap the gold hummingbird
4. Get suggestions and results

How do I toggle settings? (auto-correct, auto-capitalization, predictive/QuickType, and character previews) back to top

1. With Hemingboard keyboard active, hold the Globe button.
2. Change your settings

How do I rearrange/reorder my results? I want to see (puns/synonyms/rhymes) first. back to top

1. With Hemingboard keyboard active, hold the Globe button.
2. Rearrange by dragging the ☰ on the right.

How do I make Hemingboard my default keyboard? back to top

1. Settings
2. General
3. Keyboard
4. Keyboards
5. Edit
6. Drag Hemingboard to the top
7. Delete old keyboard
6. Tap Done

I'm not seeing Hemingboard on iPad Pro with Smart Keyboard. back to top

1. Tap the globe button until Hemingboard is selected.
2. Tap and HOLD the "⌄" button in the bottom right.
3. Tap the word you want to get results for (do NOT select it).
4. Tap the gold hummingbird.
5. Use the "Minimize" button to minimize the on-screen Hemingboard while you're typing with your Smart Keyboard.

What devices does Hemingboard work on? back to top

iPad, iPhone, and iPad Pro. There's a separate version for Mac, too. Android is being tested.

I connected a Bluetooth keyboard and now I can't see the on-screen keyboard. back to top

The original iPhone/iPad keyboard disappears when a Bluetooth keyboard is connected. Hemingboard does not. Fix this by setting Hemingboard as your default keyboard and removing the old keyboard. Click here to see how.
Alternatively, switch to Hemingboard before connecting your Bluetooth keyboard.

When I type on a Bluetooth keyboard, I can't tap the gold hummingbird to get suggestions. back to top

This happens because words entered in a Bluetooth keyboard cannot automatically be detected by Hemingboard. To get around this issue, tap the typed word on-screen once so that Hemingboard can recognize it, and then tap the gold hummingbird. We have filed a bug report with Apple for this issue, and we look forward to making this automatic when the bug is fixed.

My results seem wrong, or are empty when I type on a Bluetooth keyboard. back to top

This happens because words entered in a Bluetooth keyboard cannot automatically be detected by Hemingboard. To get around this issue, tap the typed word on-screen once so that Hemingboard can recognize it, and then tap the gold hummingbird. We have filed a bug report with Apple for this issue, and we look forward to making this automatic when the bug is fixed.

I'm on an iPad or iPad Pro and Hemingboard is stuck in the middle of my screen. back to top

1. Tap the globe to get back to the regular keyboard (non-Hemingboard).
2. In the regular keyboard, tap and HOLD the bottom right button - a "Dock" button should appear.
3. Move your finger to “Dock” and release it to select it.
4. The keyboard should dock to the bottom. Tap the Globe button to get back to Hemingboard.

What about privacy? back to top

Unlike other third-party keyboards, Hemingboard NEVER requests "Full Access", which means Hemingboard has no access to the internet, can't transmit and recieve any information, and your privacy is guaranteed. So, not only do we not collect any data, we literally can't.

When is the Android version coming? back to top

Sooner than you think. Click here to get notified.

Where is the Mac version? back to top

Get the Mac version at hemingboard.com, and use coupon code "GLASSKITTY" for 30% off.

I have a different question, suggestion, or terrible pun I'd like to share. back to top

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